Terms & Conditions

TERMS & CONDITIONS

Shop Terms and Conditions

§ 1. GENERAL PROVISIONS

The trader operating the online store available at www.bb-akcesoria.pl (hereinafter referred to as the “Online Store” or the “Store”) is Beata Piątkowska, conducting business activity under the trading name Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, Poland, Tax Identification Number (NIP) 6851261212, National Business Registry Number (REGON) 523013319, entered in the Central Register and Information on Economic Activity (CEIDG) maintained by the minister competent for economic affairs, owner and founder of the bb-akcesoria brand (hereinafter referred to as the “Seller”).

The Online Store may be contacted by email at: bb.obslugaklienta@gmail.com or by telephone on: 724 252 776 (charged at the standard rate applicable under the tariff plan of the telecommunications provider used by the Customer).

These Terms and Conditions set out the rights and obligations of Customers, as well as the rights and obligations of the Seller as the entity managing and operating the Store.

These Terms and Conditions have been drawn up in Polish and English language versions. In the event of any discrepancy between the language versions, the Polish version shall prevail in respect of contracts concluded with consumers residing in Poland. The choice of language version does not deprive a consumer from the European Union of the protection afforded to them under the mandatory provisions of the law of the country of their habitual residence.

Customers are obliged to respect copyright and rights arising from the registration of trademarks.

The Seller does not apply the code of good practice referred to in Article 2(5) of the Polish Act of 23 August 2007 on Counteracting Unfair Market Practices.

The Seller undertakes to process Customers’ personal data in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), solely for the purposes indicated in these Terms and Conditions and in the Privacy Policy, which forms an integral part of these Terms and Conditions.

§ 2. DEFINITIONS

As used in these Terms and Conditions, the following terms shall have the meanings set out below:

STORE – the online store operating at www.bb-akcesoria.pl, selling the products offered therein.
SELLER – Beata Piątkowska, conducting business activity under the trading name Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, Poland, NIP 6851261212, REGON 523013319, entered in the CEIDG register.
CUSTOMER – any entity making a purchase in the Store in accordance with these Terms and Conditions.
NEWSLETTER – a service provided by the Store to the Customer, consisting in sending information about the Store’s activities, following the voluntary provision by the Customer of their email address.
CONSUMER – a natural person entering into a legal transaction with a trader that is not directly related to that person’s business or professional activity.
TRADER WITH CONSUMER RIGHTS – a natural person entering into a contract directly related to their business activity, where it is apparent from the content of that contract that it is not of a professional nature for that person, having regard in particular to the subject matter of their business activity as disclosed under the CEIDG regulations.
TRADER (ENTREPRENEUR) – a natural person, legal person, or organisational unit without legal personality, carrying out a legal transaction in its own name as part of its business or professional activity.
BUSINESS DAYS – days of the week from Monday to Friday, excluding statutory public holidays.
TERMS AND CONDITIONS – this document, setting out the terms and rules for using the Store and purchasing products through it.

§ 3. TECHNICAL REQUIREMENTS FOR USE OF THE STORE

In order to use the Store, the Customer should have: a device enabling the transmission of electronic data, access to the Internet, and an active email address.

The Store uses cookies and similar technologies to ensure the proper functioning of the Store, to implement its features, to compile statistics, and to carry out analytical and marketing activities.

Detailed information on cookies is set out in the Privacy Policy, available at www.bb-akcesoria.pl/pages/polityka-prywatnosci-i-cookies, which forms an integral part of these Terms and Conditions.

§ 4. PLACING ORDERS

The Store does not offer the option of creating a user account – all orders are placed without the need for registration, on the terms set out in this section.

The Store is open 24 hours a day, 7 days a week, enabling the Customer to place an order at any time, except during technical downtime.

The presentation of a given product on the Store’s website, together with its price, does not constitute an offer to sell that product, but merely an invitation for Buyers to submit offers.

An order placed by the Buyer in electronic form constitutes an offer to enter into a contract of sale of the product listed on the Store’s website, at the price indicated there. An offer submitted electronically shall be binding on the Buyer if the Store promptly confirms its receipt.

The Store shall confirm receipt of the order by means of an automatically generated email containing the proposed content of the contract of sale, including: the order number and date, details of the purchased product, the price and method of payment, the details of the parties to the contract, and the place, method and cost of delivery.

If the proposed content of the contract does not correspond to the order placed, the Buyer should promptly notify the Store, indicating the discrepancies noted. The Store shall, without undue delay, send the Buyer the corrected content of the proposed contract.

The Store confirms acceptance of the order for processing by means of a further email. The contract of sale is concluded upon receipt of that email by the Buyer.

Only natural persons with full legal capacity may act as Customers.

The Customer places an order as follows:

selecting products by adding them to the shopping cart;
providing the details necessary to fulfil delivery (first and last name, address, telephone number, email address);
selecting the method of delivery and payment;
confirming the order by clicking the “order with obligation to pay” button;
receiving confirmation of the order at the Customer’s email address – no later than within two Business Days (excluding public holidays) of receipt of the order, sent by email or by telephone.

Orders may also be placed without using the order form on the Store’s website, by:

sending an email to: bb.obslugaklienta@gmail.com;
contacting the Store by telephone, during the Store’s customer service hours of 8:00 a.m.–3:00 p.m., on: 724 252 776.

A Customer using the methods indicated in the paragraph above is obliged to read and accept the Terms and Conditions sent by the Store to the email address provided.

When placing an order in the manner described in the paragraph above, the Customer should provide: the name, size and quantity of the products; the first and last name of the recipient; the exact delivery address; a contact telephone number; and the email address of the person placing the order. The Customer undertakes to provide accurate and truthful information.

The order confirmation sent to the Customer shall contain: the Store’s details (correspondence address, email, telephone number); a description of the product; the unit price and total price of all products; the total order price (the aggregate product price plus the costs of performing the contract, including payment and delivery costs); the method and time of delivery and any delivery restrictions; the method of payment; information on the right of withdrawal within 14 days; information on the Seller’s liability for the conformity of the goods with the contract; and a template withdrawal form as an attachment.

Orders shall be processed within 3 Business Days of the payment being credited to the Seller’s account, or from the date the order is placed in the case of cash-on-delivery orders.

The Customer may not copy, modify or distribute the Store’s content, photographs or logos without the prior written consent of an authorised person.

§ 5. METHODS OF PAYMENT

The Customer may pay for ordered goods via the Przelewy24 or Shopify Payments payment systems.

The payment card operator is PayPro SA Agent Rozliczeniowy, ul. Pastelowa 8, 60-198 Poznań, Poland, entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register, under KRS number 0000347935, NIP 7792369887, REGON 301345068.

A Customer who wishes to receive a VAT invoice is obliged, prior to placing the order, to provide complete and accurate details necessary for its issuance.

§ 6. PRICES AND CURRENCIES

Product prices displayed on the Store’s website are quoted in the currency applicable to the selected delivery country (in particular, PLN, EUR, CZK, DKK, RON, SEK and HUF).

All prices quoted are gross prices and include applicable taxes (including VAT).

The product price shown on the website before the product is added to the shopping cart does not include delivery costs or any additional charges. Delivery costs and the costs of the selected payment method are clearly indicated to the Customer and added to the order total before the order is placed.

The final and binding price is the price expressed in the currency selected by the Customer in the order form (or assigned to the selected delivery country), as displayed immediately before the order is confirmed by clicking the “Order with obligation to pay” button, and as confirmed in the order confirmation email.

In the event of a price reduction for a Product, the Seller shall, alongside the information on the reduced price, provide information on the lowest price of that Product that applied during the 30-day period preceding the introduction of the reduction, expressed in the currency in which the offer is currently presented for the relevant location. If a given Product has been offered for sale for a period shorter than 30 days, the Seller shall provide information on the lowest price applicable since the date on which the Product was first offered for sale.

§ 7. DELIVERY

The Customer selects the type of delivery from among the options available on the Store’s website:

within the territory of the Republic of Poland – InPost Parcel Locker, InPost courier, or Orlen Paczka;
within the territory of the European Union, excluding the Republic of Poland – DPD courier.

Free delivery is available only within the territory of the Republic of Poland, for prepaid orders with a value of at least PLN 199. If an order meets the criteria for free delivery but a delivery charge is nonetheless applied, the Customer is requested to contact the Store.

The dispatch time is 1–3 Business Days. The delivery time depends on the carrier selected by the Buyer. If the period referred to in the preceding sentence is exceeded, the Consumer has the right to set the Seller an additional deadline for delivery of the goods; if the goods are still not delivered, the Buyer may withdraw from the contract.

Deliveries are carried out on Business Days, from Monday to Friday. Deliveries are not carried out on weekends or statutory public holidays.

The Seller bears the risk of accidental loss of or damage to the goods until they are delivered to the Consumer, unless the Consumer has chosen a delivery method other than that proposed by the Store.

The Seller shall not be liable for failure to deliver the goods, or for delay in delivery, resulting from causes attributable to the Customer, in particular the provision of an incorrect or incomplete delivery address. In such a situation, the Seller will notify the Customer of the unsuccessful delivery attempt.

The Buyer has the right to inspect the goods upon receipt of the parcel and, if damage is found, to draw up a report in the presence of the carrier. Failure to draw up such a report shall not constitute a condition for making a complaint or exercising the right of withdrawal.

Goods are delivered only within the territory of the European Union.

§ 8. NEWSLETTER SERVICE

The Newsletter service consists in the electronic transmission of information relating to the Store’s activities, including commercial and marketing information, on the basis of the user’s voluntary consent, in accordance with applicable law.

The Customer uses the Newsletter service voluntarily, by subscribing through providing their email address in the Newsletter field.

A message confirming the commencement of the service, together with information on how to unsubscribe from the Newsletter, will be sent to the email address provided.

The Customer may unsubscribe from the Newsletter service at any time by notifying the Store by email sent to bb.obslugaklienta@gmail.com. The rules for processing personal data in connection with the Newsletter service are described in the Privacy Policy.

§ 9. PRODUCT REVIEWS

The Store makes available, in the “REVIEWS” tab, content and photographs voluntarily submitted by Customers who have purchased a Product from the Store.

The published reviews are not sourced from an automated, external review collection and verification system – they are obtained and published directly by the Seller on the basis of content, photographs and messages sent by Customers (including via private messages, email or social media) following their purchase.

The Seller publishes both positive and negative reviews, reserving the right to refuse to publish, or to remove, reviews containing unlawful, offensive or promotional content, content unrelated to the Product, or content infringing the rights of third parties.

The Seller verifies whether the person submitting a review has actually purchased or used the relevant Product, on the basis of correspondence held with the Customer and order history.

A Customer submitting content or a photograph for publication as a review consents to its use by the Store for informational and marketing purposes, including in the “REVIEWS” tab and in the Store’s promotional materials.

§ 10. RIGHT OF WITHDRAWAL

This section applies to Customers who are Consumers and to Traders with Consumer Rights within the meaning of Section 2 of these Terms and Conditions.

A Consumer who has entered into a distance contract has the right to withdraw from it without giving any reason within 14 days of the date on which the Consumer, or a third party indicated by the Consumer (other than the carrier), takes possession of the Product.

In order to exercise the right of withdrawal, the Consumer should submit to the Seller an unambiguous statement of withdrawal before the expiry of the above period. The statement may be submitted in any form, in particular:

by email to: bb.obslugaklienta@gmail.com;
in writing to: Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, Poland;
by using the withdrawal form made available by the Seller for download on the Store’s website.

To meet the deadline, it is sufficient to send the statement before its expiry.

In the event of effective withdrawal from the contract, the contract shall be deemed not to have been concluded. The Consumer is obliged to return the Product promptly, and no later than within 14 days of the date of withdrawal from the contract. To meet the deadline, it is sufficient to send the Product back before its expiry, to the following address: Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, Poland.

The Consumer shall bear the direct costs of returning the goods.

In the event of withdrawal from the contract, the Seller shall refund to the Consumer all payments made by the Consumer, including the cost of delivering the Product, provided that if the Consumer chose a method of delivery other than the cheapest standard delivery method offered by the Store, the Seller shall refund the delivery cost up to the amount corresponding to the cheapest standard delivery method available in the Store.

Refunds shall be made using the same method of payment used by the Consumer, promptly, and no later than within 14 days of the date on which the Seller received the statement of withdrawal. The Seller may withhold reimbursement until it has received the Product back, or the Consumer has supplied evidence of having sent it back, whichever occurs first.

The Consumer shall be liable for any diminished value of the Product resulting from its use in a manner beyond what is necessary to establish its nature, characteristics and functioning.

If a promotional free gift was included with the order from which the Customer is making a return (a bracelet-shortening tool, with a value fixed for the purposes of the promotion at PLN 14), the Customer is also obliged to return that free gift together with the returned Product. The Seller may withhold reimbursement until it has received the returned Product together with the free gift, or evidence of their return. If the Customer fails to return the free gift, the Seller shall be entitled to claim from the Customer immediate reimbursement of the equivalent value of the free gift, amounting to PLN 14, this amount being the value of the free gift adopted for the purposes of settling the promotion. In such a case, the Seller shall be entitled to submit to the Customer a statement of set-off of its claim in respect of the value of the free gift against the Customer’s claim for reimbursement of the price, which shall result in the amount payable to the Customer being reduced by PLN 14, in accordance with Article 498 et seq. of the Polish Civil Code.

The right to withdraw from a distance contract shall not be available to the Consumer in respect of contracts:

where the subject matter of performance is a Product that is not prefabricated, manufactured to the Consumer’s specifications (e.g. featuring individual engraving or a length made to order), or intended to meet the Consumer’s individualised needs;
where the price or remuneration depends on fluctuations in the financial market that are beyond the Seller’s control and that may occur before the expiry of the withdrawal period;
where the subject matter of performance consists of goods which, after delivery, are, by their nature, inseparably mixed with other items.

Where the Seller offers free delivery subject to the order reaching a specified minimum value, free delivery constitutes a promotional benefit conditional on that requirement being met.

In the event of partial withdrawal from the contract, as a result of which the value of the Products ultimately retained by the Customer falls below the minimum order value entitling the Customer to free delivery, the condition for free delivery shall be deemed not to have been met.

In such a case, the Seller shall be entitled, when settling the refund, to take into account the cost of the cheapest standard delivery method offered by the Seller (i.e. ORLEN Paczka, at PLN 10.50) for an order with a value corresponding to the value of the Products retained by the Customer.

The above rule shall not apply where withdrawal relates to the entire order.

If a parcel is not collected by the Customer, resulting in its return to the Seller, the Customer may be charged the cost of that return, in accordance with the carrier’s current price list.

§ 11. SELLER’S LIABILITY FOR CONFORMITY OF THE PRODUCT WITH THE CONTRACT

The Seller shall be liable to the Consumer and to the Trader with Consumer Rights for any lack of conformity of the Product with the contract of sale that exists at the time of delivery and becomes apparent within two years of that time.

In the event of a lack of conformity of the Product with the contract, the Customer shall be entitled to the rights set out in the Polish Consumer Rights Act of 30 May 2014.

If the Product is not in conformity with the contract, the Customer may, in the first instance, demand its repair or replacement. The Seller may carry out a replacement where the Customer has demanded a repair, or a repair where the Customer has demanded a replacement, if bringing the Product into conformity with the contract in the manner chosen by the Customer is impossible or would require disproportionate costs for the Seller.

The Customer may submit a statement of price reduction or of withdrawal from the contract only in the cases specified in the Consumer Rights Act, in particular where:

the Seller has refused to bring the Product into conformity with the contract, or has failed to do so;
the lack of conformity of the Product with the contract persists despite the Seller having attempted to bring the Product into conformity with the contract;
the lack of conformity of the Product with the contract is so significant as to justify a price reduction or withdrawal from the contract without first resorting to other remedies;
it is clear from the Seller’s statement or from the circumstances that the Seller will not bring the Product into conformity with the contract within a reasonable time or without significant inconvenience to the Customer.

A complaint regarding the lack of conformity of the Product with the contract may be submitted in any form, in particular: in writing, to Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, Poland, or by email to bb.obslugaklienta@gmail.com.

The complaint should include a concise description of the lack of conformity of the Product with the contract, the date on which it was discovered, the Customer’s contact details, and the chosen remedy (repair, replacement, price reduction, or withdrawal from the contract). The Customer may use the complaint form template made available by the Seller on the Store’s website; this is voluntary and is not a condition for the complaint to be examined.

The Seller shall examine the complaint and respond within 14 days of its receipt. Failure to respond within this period shall be deemed an acknowledgement that the complaint is justified.

The Seller shall bear the costs of collection, repair or replacement of a Product that is not in conformity with the contract.

§ 12. OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSUING CLAIMS

The Consumer has the option of using out-of-court methods for handling complaints and pursuing claims, in particular by:

applying to the permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, requesting resolution of a dispute arising from the contract of sale concluded;
applying to the Provincial Inspector of Trade Inspection, requesting the initiation of mediation proceedings for the amicable resolution of the dispute;
making use of free assistance from a district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. the Consumer Federation, www.federacja-konsumentow.org.pl).

Detailed information on out-of-court methods of handling complaints and pursuing claims is available on the website of the Office of Competition and Consumer Protection: www.uokik.gov.pl, as well as at the offices and on the websites of district (municipal) consumer ombudsmen and provincial Trade Inspectorates.

The use of out-of-court methods of handling complaints and pursuing claims is voluntary – the Seller is not obliged to make use of these procedures, and consent to participate in any such proceedings is given separately on each occasion.

§ 13. RULES FOR THE PROCESSING OF PERSONAL DATA

Detailed rules for the processing of personal data of Customers who are natural persons are set out in the “Privacy Policy”, which forms an annex to these Terms and Conditions and is available at www.bb-akcesoria.pl/pages/polityka-prywatnosci-i-cookies.

§ 14. FINAL PROVISIONS

These Terms and Conditions are available free of charge at www.bb-akcesoria.pl/pages/regulaminy, in a form enabling them to be obtained, reproduced and recorded, including printed.

Any disputes arising under these Terms and Conditions or contracts of sale shall be resolved in the first instance amicably, and, failing agreement, by the competent common court, subject to Section 12 of these Terms and Conditions.

In matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply, in particular the Civil Code, the Consumer Rights Act of 30 May 2014, the Act of 18 July 2002 on the Provision of Services by Electronic Means, Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), and other applicable provisions of generally binding law. The choice of Polish law does not deprive the Consumer of the protection afforded by provisions that cannot be excluded by agreement and that would otherwise apply in the absence of such choice of Polish law.

Where the Buyer is neither a Consumer nor a Trader with Consumer Rights, any disputes arising under these Terms and Conditions or contracts of sale shall be resolved by the common court with jurisdiction over the Seller’s registered office, and the Seller’s liability under statutory warranty (rękojmia) shall be excluded.

The Seller reserves the right to amend these Terms and Conditions for good cause, which shall in particular include:

amendment of existing, or the introduction of new, generally applicable laws that have a direct impact on the content of these Terms and Conditions;
the issuance of an administrative decision or court ruling giving rise to an obligation to amend these Terms and Conditions;
the need to adapt the Store’s technical and IT solutions to market conditions arising from technical and IT developments;
an organisational or legal change affecting the Seller;
a change in the Seller’s business model necessitating changes to these Terms and Conditions.

In the event of an amendment to these Terms and Conditions, the updated version will be published at www.bb-akcesoria.pl. Amendments to these Terms and Conditions shall not affect the rights and obligations of the parties arising from contracts concluded before the amendments enter into force – Customers who made a purchase before the amendments entered into force shall be bound by the version of the Terms and Conditions in force on the date the order was placed.

It is prohibited to use the Store’s graphic elements (including the Store’s logo), the layout and composition of the Store’s websites, and other intellectual and industrial property rights, in particular to copy, reproduce or use photographs and videos belonging to the Seller, without the Seller’s prior written consent, unless the right to use them arises directly from applicable law, in particular the Polish Act of 4 February 1994 on Copyright and Related Rights.

In the event of a breach of these Terms and Conditions by the Customer, the Seller may terminate the contract of sale with the Customer, pursue relevant claims, and temporarily block the Customer’s access to the service.

Last updated: 28 August 2026.

Previous version of the Terms and Conditions applicable until 27.08.2026

Gift Cards Terms and Conditions

§ 1. DEFINITIONS;

The terms used in the Regulations shall mean as follows:

CLIENT – a person who purchases the Gift Card.

GIFT CARD – a bearer voucher entitling the holder to make single or multiple purchases in the Store within the specified monetary limit.

STORE – the online store operating at www.bb-akcesoria.pl, selling products included in its offer.

GOODS – products offered for sale in the Store.

TRANSACTION – an operation carried out using the Gift Card, involving the exchange of all or part of the amount available on the Gift Card for Goods offered by the Issuer.

USER – any holder and presenter of the Gift Card.

ISSUER – Beata Piątkowska, conducting business activity under the name Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, NIP 6851261212, REGON 523013319.

§ 2. PURCHASE AND ISSUANCE OF THE GIFT CARD;

1. The Gift Card can be purchased in the Store.

2. The Client may purchase a Gift Card for an amount not lower than PLN 100 (one hundred zlotys) in denominations currently available in the Store.

3. The value of the Gift Card is equal to the number of points it contains. One (1) point is equivalent to PLN 1 (one zloty).

4.The Gift Card is issued to the Client in a virtual form, and the Client will receive an email to the provided email address containing the Gift Card in a PDF file.

5. Payment for the Gift Card may be made using the payment methods available from the Issuer. A Gift Card cannot be purchased using another Gift Card.

6. No discounts apply when purchasing a Gift Card.

7. The Gift Card cannot be combined with any other promotions or discounts currently valid in the Store.

8. The Gift Card, under applicable law, is neither an electronic payment instrument nor an electronic payment card.

9. The Gift Card cannot be exchanged for cash in whole or in part, nor is it refundable.

10. A Client who purchased a Gift Card in the online Store may withdraw from the purchase agreement within 14 days of purchase, provided that the Gift Card has not been used for any Transaction in the Store.

11. The Issuer does not issue duplicates of the Gift Card.

12. The issuance of the Gift Card to the User does not constitute a taxable sale subject to VAT under applicable tax regulations. The User, upon request submitted to the Issuer no later than at the time of the Gift Card’s issuance, is entitled to receive only a written receipt confirming the payment made to the Issuer, which does not constitute a fiscal receipt or a VAT invoice.

§ 3. VALIDITY PERIOD AND USE OF THE GIFT CARD;

1. The Gift Card may only be used in the Store.

2. The Gift Card allows the User to make single or multiple purchases of Goods in the Store up to the limit assigned to the Gift Card.

3. When the User concludes a sales agreement with the Issuer by presenting the Gift Card, the number of points stored on the Gift Card will be reduced by the number of points corresponding to the price of the purchased Goods.

4. If the price of the purchased Goods exceeds the balance on the Gift Card, the User must pay the difference using another payment method accepted in the Store.

5. The Gift Card is valid from the moment it is issued or sent and does not require additional activation by the User.

6. The Gift Card can be used indefinitely in the Store.

7. The Issuer has the right to refuse a Transaction using the Gift Card in the following cases:

a) insufficient funds on the Gift Card,

b) technical impossibility to process the Gift Card, in particular: inability to connect to the Issuer’s IT system or damage to the Gift Card preventing data from being read.

8. When using the Gift Card, if the value of the received Goods is lower than the current value of the Gift Card, the User is not entitled to receive the unused portion of the Gift Card balance in cash. The remaining balance remains available for the User.

9. The Gift Card is a bearer card and may be transferred to another person, who then becomes its User.

10. The Issuer is not responsible for lost Gift Cards or those that, after being transferred to the User, were damaged or destroyed. In the event of loss (including theft), damage, or destruction of the Gift Card, it cannot be replaced.

§ 4. RETURN AND COMPLAINTS REGARDING GOODS PURCHASED WITH A GIFT CARD;

1. In the event of returning Goods purchased using a Gift Card, the User will receive a refund in the form of points added to the Gift Card in an amount corresponding to the price of the returned Goods.

2. In the event of complaints regarding Goods purchased in physical stores using a Gift Card, the User is entitled to all rights provided under the Civil Code.

§ 5. COMPLAINTS;

1. The User has the right to file a complaint in case of an unjustified charge to the Gift Card or damage to the Gift Card that occurred before its purchase or during its acceptance by the Issuer.

2. Complaints can be submitted in writing to the Store’s mailing address (Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec) or via the Customer Service contact available in the Store.

3. The complaint should include: name and surname, contact details, circumstances justifying the complaint, and the User’s specific request regarding the complaint.

4. If the complaint requires additional information, the Issuer will ask the User to supplement it before proceeding.

5. The Issuer will process the complaint within 30 days from the date of receiving a correctly submitted complaint. The User will receive information on the complaint’s resolution via email to the provided address. If the complaint is rejected, the Issuer will inform the User and state the reasons for the decision.

6. The Issuer does not accept any returns sent via cash-on-delivery shipping.

7. If the complaint is accepted, the Issuer will issue the User a new Gift Card with a value equivalent to the funds on the disputed Gift Card. The validity period of the new Gift Card will match the validity period of the disputed Gift Card.

8. The processing of personal data of Users submitting complaints is carried out in accordance with the Issuer’s data protection policy available at: https://bb-akcesoria.pl/pages/polityka-prywatnosci-i-cookies.

§ 6. FINAL PROVISIONS;

1. In matters not regulated by these Regulations, generally applicable legal provisions shall apply.

2. The Issuer reserves the right to amend the Regulations.

3. The Regulations are effective from March 10, 2025.

Terms and conditions of ‘-10% on first purchases for signing up for the Newsletter’ Promotion

§ 1. GENERAL PROVISIONS;

1. These terms and conditions for the promotion titled: “-10% on first purchase for subscribing to the Newsletter” define the rules of operation, conditions, scope, and complaint procedure of the promotion, the terms of use, and the rights of individuals participating in the Promotion, as well as the obligations of the Organizer (hereinafter: “Promotion Terms”).

2. The organizer of the promotion “-10% on first purchase for subscribing to the Newsletter” (hereinafter: “Promotion”) is Beata Piątkowska, conducting business under the name Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, NIP 6851261212, REGON 523013319, registered in the CEIDG business register, the owner and founder of the BB-Akcesoria brand (hereinafter: “Organizer”).

3. The Promotion is conducted through the online store www.bb-akcesoria.pl (hereinafter: “Online Store”).

4. Customers who have received a discount code from the Organizer may participate in the Promotion – upon meeting the participation requirements, they become participants in the Promotion (hereinafter: “Participant”).

§ 2. PROMOTION RULES;

1. The Promotion is intended exclusively for individuals who have subscribed to the Online Store’s Newsletter. After subscribing, the Organizer provides the User with a discount code on the Website.

2. The subject of the Promotion is the possibility for the Participant to take advantage of a 10% discount code on their first purchase, based on the current gross selling prices of Products available in the Online Store’s current offer during the Promotion period (hereinafter: “Discount”), under the conditions specified in the Promotion Terms.

3. The Promotion cannot be combined with other promotions and does not apply to Products whose Price has already been discounted as part of another promotional campaign.

4. The minimum purchase value required to use the Discount is 130 PLN gross.

5. The Promotion is valid until further notice (hereinafter: “Promotion Duration”), subject to clause 11 below.

6. To participate in the Promotion, the following steps must be completed:

• Subscribe to the Newsletter service in accordance with the Terms and Conditions;

• Read and accept the Promotion Terms;

• Place the first order during the Promotion Duration with a total value of at least 130 PLN gross, using the same email address that was used to subscribe to the Newsletter;

• Before placing the order, enter the discount code received from the Organizer in the Order Summary section and press the “Promo Code” button. Entering the Discount code after placing the order does not entitle the Participant to receive the Discount.

7. When purchasing multiple Products covered by the Promotion simultaneously, the Discount is applied to the total Price of the purchased Products included in the Promotion.

8. During the Promotion Duration, each Participant may use the Promotion only once for their first purchase in the Online Store. Cancelling the Newsletter subscription and re-subscribing will not result in receiving another discount code.

9. The Discount granted by the Organizer as part of the Promotion is not payable in cash, exchangeable for any other form of payment, and is non-transferable.

10. A Participant purchasing Products in the Online Store has the right, but not the obligation, to use the Discount.

11. The Participant may use the Discount under the conditions specified in these Promotion Terms within one year from the date of receipt.

12. In the event that a Participant returns a Product purchased under the Promotion, the Organizer will refund only the actual price paid for the Product (the price reduced by the value or a proportional part of the Discount). If the Participant does not return all Products purchased using the code, the refund will be reduced proportionally by the value of the Discount.

13. Using the Discount signifies the Participant’s agreement to the terms of this Regulation and acceptance of the Regulation.

§ 3. COMPLAINTS;

1. Any complaints regarding the Promotion may be submitted by Participants via email to: bb.obslugaklienta@gmail.com or by mail to the following Organizer’s address: Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec (hereinafter: “Complaints”).

2. To expedite the processing of the Complaint, please provide the Participant’s full name, contact details (e.g., email address or phone number), and a description of the circumstances justifying the Complaint.

3. The Participant will be notified within 14 days by email or in writing about the resolution of the Complaint and how it has been handled.

4. Complaints are processed by the Organizer in accordance with the provisions of these Promotion Terms.

§ 4. FINAL PROVISIONS;

These Promotion Terms are available at www.bb-akcesoria.pl and take effect from August 9, 2024.

The Organizer reserves the right to amend the Promotion Terms in the event of:

1. Changes in legal regulations regarding the rules governing the Promotion;

2. Modifications to the method of conducting the Promotion due to technical reasons;

3. Changes in legal regulations concerning the sale of Products or the provision of services electronically by the Organizer;

4. Changes in the scope or provision of services to which these Terms apply, through the introduction of new ones;

5. Modifications or withdrawal of existing functionalities or services covered by these Terms by the Seller.

If any changes are made to the Promotion Terms, the Organizer will make the updated version available by publishing it in the Online Store.

Terms and conditions of ‘CASE BLANCA -20% off when buying two items’ Promotion

§ 1. GENERAL PROVISIONS;

1. These terms and conditions of the promotion titled: “CASE BLANCA -20% off when purchasing two pieces” define the rules of operation, conditions, scope, and complaint procedure of the promotion, the terms of use, and the rights of individuals participating in the Promotion, as well as the obligations of the Organizer (hereinafter: “Promotion Terms”).

2. The organizer of the promotion “CASE BLANCA -20% off when purchasing two pieces” (hereinafter: “Promotion”) is Beata Piątkowska, conducting business under the name Beata Piątkowska BB-Akcesoria, Tarnowiec 353, 38-204 Tarnowiec, NIP 6851261212, REGON 523013319, registered in the CEIDG business register, the owner and founder of the BB-Akcesoria brand (hereinafter: “Organizer”).

3. The Promotion is conducted through the online store www.bb-akcesoria.pl (hereinafter: “Online Store”).

§ 2. PROMOTION RULES;

1. The subject of the Promotion is the possibility for the Participant to take advantage of a 20% discount code for any CASE BLANCA case available in the current offer of the Online Store during the Promotion period (hereinafter: “Discount”), under the conditions specified in the Promotion Terms.

2. The Promotion cannot be combined with other promotions and does not apply to Products whose Price has already been discounted as part of another promotional campaign.

3. The minimum number of purchased CASE BLANCA cases required to use the Discount is two pieces.

4. The Promotion is valid until further notice (hereinafter: “Promotion Duration”), subject to clause 11 below.

5. To participate in the Promotion, the following steps must be completed:

• Read and accept the Promotion Terms;

• Place an order during the Promotion Duration for at least two CASE BLANCA cases available in the Online Store’s current offer;

• Before placing the order, enter the code “CASE” in the Order Summary section to activate the Discount and press the “Promo Code” button. Entering the Discount code after placing the order does not entitle the Participant to receive the Discount.

6. When purchasing two or more Products covered by the Promotion simultaneously, the Discount is applied to the total Price of the purchased Products included in the Promotion.

7. During the Promotion Duration, each Participant may use the Promotion multiple times.

8. The Discount granted by the Organizer as part of the Promotion is not payable in cash, exchangeable for any other form of payment, and is non-transferable.

9. A Participant purchasing Products in the Online Store has the right, but not the obligation, to use the Discount.

10. In the event that a Participant returns a Product purchased under the Promotion, the Organizer will refund only the actual price paid for the Product (the price reduced by the value or a proportional part of the Discount). If the Participant does not return all Products purchased using the code, the refund will be reduced proportionally by the value of the Discount.

11. Using the Discount signifies the Participant’s agreement to the terms of this Regulation and acceptance of the Regulation.

§ 3. COMPLAINTS;

3. The Participant will be notified within 14 days by email or in writing about the resolution of the Complaint and how it has been handled.

4. Complaints are processed by the Organizer in accordance with the provisions of these Promotion Terms.

§ 4. FINAL PROVISIONS